Refund policy
All sales are final. We do not accept returns or offer refunds once a product has been purchased.
However, exceptions may apply in the following cases:
- The product arrives damaged or broken
- The product is not functional / defective upon arrival
- The item is received in a critical condition that prevents normal use
If your order meets any of the conditions above, please contact us within 48 hours of delivery with clear photos or video evidence of the issue.
Once verified, we will offer a replacement or store credit, depending on product availability.
We do not cover issues caused by misuse, improper handling, or normal wear after delivery.